We've gathered some of the most common questions about tickets, orders, and more.
If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.
Purchases can be made up to 15 minutes before passing through the turnstiles.
Always carry your receipt on your smartphone, as it may be useful in case of checks.
The cards are distributed exclusively by Raspa Club & Gengis Khan Viaggi, including through participating clubs/CRALs (check availability with your representatives).
Alternatively, you can contact us by phone for more information: 011 336979.
No. The fares available on the website are exclusive to the web. At the ticket office, only the full price applicable at the time will be applied.
In this case, the Sci Club managers can contact us directly. If interested, we will provide them with a stock of cards to manage for their members.
Alternatively, you can contact us personally or visit our offices: together we will find the best solution.
If you see this message, it means that you have already registered at another ski resort whose website is developed by the same company that created our platform (e.g. Limonet Piemonte, Prato Nevoso, Skyway Monte Bianco, Campiglio Dolomiti, etc.).In this case, you do not need to create a new account, but simply link your existing profile.
After logging in to the website, a pop-up will automatically appear allowing you to link your previous account. Simply confirm the operation.
If you do not see the pop-up or have closed it by mistake:
Once you have linked your account, simply enter your GOSKIPASS Card number during the purchase process.
At the end of each season, the Cards are deactivated. To reactivate them, you must pay a €4.00 reactivation fee, which can be requested
The time required varies depending on the number of requests and external technical procedures, but the card is normally reactivated within 24 business hours.
However, activation often takes place after just a few hours. We recommend checking the website directly to see if you can make purchases.
In rare cases, a technical problem may occur. If this happens:
The PDF contains the serial number of your ski pass, which will allow operators to quickly identify
your ticket and resolve the situation.
IMPORTANT: As this is another online site, it will be necessary to make a second registration before using the cards. For the new registration you can also use the same credentials you have already entered on this site.
Yes, registration is mandatory. The data is not printed on the final products, but is necessary to make purchases.
Try to register:
Yes, it is possible and very convenient.
Please note, however, that the purchase confirmation will be sent to the email address associated with your social media account.
Make sure you have access to that email account. In any case, you can always download your purchases from the Order History section of the website.